On the Reset your password page, click I can’t use any of these options, to contact customer support by filling out an online form. If don’t have alternate contact information or it’s out of date, you can still reset your password. I can’t use any of the password reset options You can use our password checker to test the strength of your new password before you use it. Make sure you create a strong, unique password to help keep your account secure. To reset your MSN password, go to the Reset your password page, answer a few questions to verify your identity, and we’ll send a password reset code to your phone or alternate email address. See My account has been hacked, and follow the steps to recover your account.

If none of these things worked, your account may be compromised.

To verify that you are not a spammer, and increase your email limit, go to the Add a phone webpage to verify your account. This could be the reason you can’t sign-in. To help reduce spam and junk mail, we limit the volume, number of recipients, and type of email that can be sent.

Do you see an error message when you sign in? Try resetting Internet Explorer.

Before you restart, save your work and close any apps you have open. Check the Service status to make sure the problem isn’t on our end.Make sure Caps Lock is off, passwords are case sensitive.Let’s check a few things before you rest your MSN password:

If you’re having trouble signing in, or forgot your password, we can get you back into your account in a couple steps.

Access my msn email account